I have to ask this question, seriously. No sarcasm. That’s difficult for me.
Is it not fair to make a wage? I mean more then a poverty level one that is?
As you know by now I am a Town Car Driver, a licensed Limousine Driver.
I do not make much, no wheres near what most even average people make.
Middle Class? No wheres near Middle Class. No wheres near.
So, recently I had a regular client ask me for a ride to a particular location in Tampa from St. Petersburg. I informed the client it was an $85 ride. I had a feeling the client would not go for it. This is a very fair fare in this market for our type of reserved service and many others are higher. We are properly licensed, insured and full level 2 backgrounds checked which include finger printing.
This $85 fare will take me approx 2-2.5 hours to complete and get back home. I get 50% of that fare plus tip and pay gasoline, tolls, credit card fees, car washes etc. The company I drive for maintains the car. In this case I would then receive $42.50 half fare + 17.00 tip, if this customer was to tip their usual 20%. So, $59.50 – $11.00 (gas) – .75 toll – 2.38 cc fees = $45.37 total. (not counting the complimentary snacks and beverages)
If that is the only order I received for the day, I would make $45.37 for the day.
It takes a minimum of 3 of those to barely pay my bills. Many days I do get 1 or 2.
So……this customer(who I have provided discounted service to for over one year) tells me they just cannot do the $85 fare as they must stick to a budget. This customer lives very well. Very well. (not knocking it, simply stating a fact)
I advise, I understand and ask if I can get them a taxi as it would be $10 cheaper.
They respond with no…..but thank you….will find a different alternative.
Their alternative is Uber.
So I respond and say…… ohhhhh noooooo you are going to take Uber aren’t you?!!
The customer responds……”Sorry, it’s like $35, you left me no choice.”
So, I was offended and flabbergasted as I have cut this customer deals for a long time now and provided excellent service to them and their family.
$35.00?? Really?? So you are asking me to cut my wage more than half??? Seriously?
Don’t I deserve to make some sort of decent wage? I provide an excellent service and provide complimentary snacks and beverages and go out of my way to please my customers. I work hard. Real hard.
This client usually takes our services to the airport for $55 (our regular rate is $65)…..this day the client was going a further distance and wanted the rate to be near that $35.
I drive 45 minutes just to pick up the client. We do not sit around town like taxi’s or Uber etc. We are a reservation based luxury Town Car Service. We take really great care of our customers.
This client was asking me to now….drive 45 minutes to pick them up…..then drive another hour to their destination…..and then it is another 45 minutes back home.
So now…..the client was asking me to go from making $45.37….. to making 50% of $35…..in other words…. 17.50 + 7.00 tip – $11.00 (gas) – .75 toll – .63 cc fees for a total = $12.12 for 2.5 hours…..thats $4.84 per hour.
The Uber driver might make about $16.00 on that trip. Annnnnnd they have to maintain their car! No one is making a wage at this point. No one. Not us, not the Uber driver…..No one.
And that is Cool?
Thank you for listening.